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Can you explain how the coverage works if I need to get help replacing my passport or travel visa?

Updated over 2 weeks ago

Lost your passport on a trip? Here's how we can help you get back on track.

Step 1: Call the Benefit Administrator

Use the toll-free number included in your coverage details.

Step 2: Provide your information

Be ready to share with the Benefit Administrator:

  • Your name and address

  • The city where your passport was issued

  • Your phone number and current location

Step 3: We’ll coordinate your replacement

The Benefit Administrator will guide you through the next steps:

  • If there’s a U.S. Passport Office nearby: We’ll schedule your appointment and help with the paperwork.

  • If there’s no nearby office: We’ll handle the forms and arrange delivery of your replacement passport or visa.

We’ll work quickly so you can continue your trip without major delays.

FAQs

Q: What details do I need to provide?

A: Your full name, address, the city where your passport was issued, and your current location and contact number.

Q: Will you help schedule an appointment for a replacement passport?

A: Yes. If there’s a nearby U.S. Passport Office, we’ll book the appointment and assist with the paperwork.

Q: What if there’s no passport office close by?

A: We’ll take care of the necessary forms and arrange for your replacement to be delivered to you.

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