Lost your passport on a trip? Here's how we can help you get back on track.
Step 1: Call the Benefit Administrator
Use the toll-free number included in your coverage details.
Step 2: Provide your information
Be ready to share with the Benefit Administrator:
Your name and address
The city where your passport was issued
Your phone number and current location
Step 3: We’ll coordinate your replacement
The Benefit Administrator will guide you through the next steps:
If there’s a U.S. Passport Office nearby: We’ll schedule your appointment and help with the paperwork.
If there’s no nearby office: We’ll handle the forms and arrange delivery of your replacement passport or visa.
We’ll work quickly so you can continue your trip without major delays.
FAQs
Q: What details do I need to provide?
A: Your full name, address, the city where your passport was issued, and your current location and contact number.
Q: Will you help schedule an appointment for a replacement passport?
A: Yes. If there’s a nearby U.S. Passport Office, we’ll book the appointment and assist with the paperwork.
Q: What if there’s no passport office close by?
A: We’ll take care of the necessary forms and arrange for your replacement to be delivered to you.