When traveling abroad, you're covered for prescription medications. Just call the toll-free number and provide the Benefit Administrator with your name, address, prescription name, doctor's name or pharmacy name, phone number, and location. The Benefit Administrator will contact your doctor or pharmacy to get the prescription and work to find the medicine locally. They'll call you back with information on where and when to pick it up. If it's not available locally, they'll arrange to have it shipped to you (if local laws permit).