Need help getting a prescription while traveling? Here's how it works:
Step 1: Call the Benefit Administrator
Use the toll-free number provided in your coverage details.
Step 2: Share your info
Have these details ready:
Your name and address
The prescription name
Your doctor or pharmacy’s name and phone number
Your current location
Step 3: We’ll help locate your medication
The Benefit Administrator will contact your doctor or pharmacy to confirm the prescription and find it near you.
If available locally: You’ll be told where and when to pick it up
If not available locally: They’ll arrange to ship it to you (if local laws allow)
FAQs
Q: What information do I need to provide?
A: Your name, location, prescription details, and your doctor or pharmacy’s contact info.
Q: Will you contact my doctor or pharmacy for me?
A: The Benefit Administrator will reach out to confirm your prescription and help arrange access.
Q: What if the medication isn’t available nearby?
A: If allowed by local laws, the Benefit Administrator will help arrange for it to be shipped to you.