Having trouble connecting?
Atlas uses a service called Astra for instant debit payments, but sometimes there can be problems. If you see an error, don’t worry—you can still use Smart Pay to make payments easily.
Common errors you might see:
Login failed: Your account had an issue. Contact Astra support.
User suspended: Contact support for help.
Unexpected error: Contact support to fix it.
If instant payments aren’t working, Smart Pay is always here for you. It’s simple and reliable!