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Why does my connected bank account keep disconnecting?
Why does my connected bank account keep disconnecting?
Updated over a week ago

Your bank account may have disconnected because of one of the following reasons:

The login and password associated with your financial institution may have changed

To solve this problem, first verify your login and password on your financial institution’s website, then go back into the app and try reconnecting your accounts.

Action may be required with your bank account

In some cases, our financial partner, Plaid, is unable to connect with your bank due to a required action, such as agreeing to new terms of service or setting up a new security requirement. You can resolve these issues by logging in to your online banking portal and completing the required actions.

The Plaid integration may be experiencing technical difficulties

Though uncommon, sometimes the issue is on Plaid's end. In that case, you can rest assured that they will work to fix it as soon as possible.

Please click on the "Reconnect" button to resolve this. It typically takes less than 1 minute.

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