We use a trusted third-party tool called Plaid to connect your bank account to Atlas. Occasionally, you might encounter issues while linking your account. Here are some common scenarios and steps you can take to resolve them:

To connect your bank account to Atlas, it needs to be compatible with Plaid. If your bank isn't among the thousands of supported financial institutions, unfortunately, you won't be able to proceed with the connection.

If you encounter an error while linking your account, don’t worry! Reach out to our support team, and we'll manually remove your bank so you can try relinking it through Plaid. Keep in mind that since Plaid is a third-party tool, our support for it is somewhat limited.

If you have any other questions or need further assistance, feel free to reach out. We're here to help.