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Contact us

How to contact Atlas

Updated this week

Need help? Our Support team is here for you—7 days a week.

Ways to Reach Us

  1. Chat with us (fastest)

    • Open the Atlas app and use the chat feature

    • Available 7 days a week, 9 AM – 6 PM PT

    • We typically reply within a few business hours

  2. Email us

  3. Leave a voicemail

    • Call the number on the back of your card

    • Leave a message with your name and issue

    • Note: We don’t offer live phone support, but we’ll follow up by email

Quick Tips

  • Check the Help Center first – Most answers are just a search away

  • Use in-app chat – It’s the fastest way to get help

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