What happens If my account gets restricted?
At Atlas, your security is our top priority. If we detect any unusual activity on your account, we may temporarily restrict access as a precaution to protect your money and prevent fraud.
✅ Your funds remain safe. A restriction does not affect your balance or incoming direct deposits.
Why might this happen? In some cases, we may need additional verification to lift the restriction, such as a bank statement or proof of identity. If this applies to you, we’ll notify you through the Atlas app and email with clear next steps.
Need help? Our support team is here for you. If you have any questions, reach out through the Atlas app—we’re happy to assist!