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Why is my account paused?

ID verification help

Updated over a month ago

Why is my account paused?
Your account may be paused for several reasons, typically as an added security measure to protect your account. At Atlas, ensuring trust and safety is our top priority, and we work quickly to resolve any issues so you can resume using your account.

What should I do next?
You should have received an email or notification with details on the next steps to take in order to reactivate your account. Be sure to check your inbox and follow the instructions provided.

If you need further assistance, feel free to reach out to our support team!

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