Cellular Telephone Protection has a few important exclusions. Here are some examples of what’s not covered:
- Cosmetic damage that doesn’t affect phone performance (like scratches or dents) 
- Prepaid phones 
- Lost phones (only damaged or stolen phones are eligible) 
Tip: This list isn’t complete. Be sure to read the full Terms and Conditions to understand what is and isn’t covered.
Have questions?
Call the Benefit Administrator at 1-866-894-8569 for more details.
