To stay eligible for Cellular Telephone Protection, make sure to meet these deadlines:
Notify us within 60 days
Call the Benefit Administrator at 1-866-894-8569 within 60 days of the damage or theft.
Submit all paperwork within 90 days
Your completed claim form and required documents must be received within 90 days of the incident.
Missing these windows could result in your claim being denied—so act quickly!
FAQs
Q: What happens if I miss the 60-day deadline to call?
A: Unfortunately, your claim may be denied. It’s important to contact the Benefit Administrator as soon as possible after the incident.
Q: Can I submit documents after the 90-day mark?
A: No—all required paperwork must be submitted within 90 days of the damage or theft.