How long does a warranty claim take?
Once you’ve submitted all the required documents, the Benefit Administrator will review your claim and make a decision within 5 business days.
If approved:
Your item may be repaired or replaced, or
You may be reimbursed up to the original purchase price
You’ll get a notification once the decision is made.
FAQs
Q: What if my item needs to be repaired?
A: You can take it to a manufacturer-authorized repair center. If the repair is valid and reasonable, you can file a claim for reimbursement.
Q: How will I know if my claim was approved?
A: You’ll get a notification as soon as a decision is made.
Q: How long does the review take?
A: Most claims are reviewed within 5 business days after all paperwork is submitted.