If something you bought with your Atlas Mastercard breaks, we’re here to help—but don’t wait.
Call the Benefit Administrator at 1-800-551-8472 as soon as your item fails.
Tip: Be sure to call within 60 days of the issue. Waiting too long could lead to a denied claim.
What you’ll need
To file your claim, just complete the Claim Form and gather a few key documents:
Sales receipt
This shows what you bought and when. If you’ve lost it, the store may be able to print a copy.
Atlas Mastercard statement
This proves you used your Atlas card. Need a copy? You access past statements by following this guide.Copy of the original warranty
Most manufacturers post their warranty info online—check their website if you don't have a physical copy.
The Benefit Administrator may also request more details—like a repair estimate—but don’t worry, they’ll walk you through anything else needed.
FAQs
Q: When should I call to start my claim?
A: Right after the item fails. Just be sure to call within 60 days so your claim stays eligible.
Q: What if I lost my receipt?
A: Many stores can reprint it or give you a digital copy—just ask.
Q: Where do I get the warranty?
A: Check the manufacturer’s website. Most make it easy to download.
Q: Who handles my claim?
A: The Benefit Administrator reviews your paperwork and guides you through every step.