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How does fraud and liability protection work?

Stay protected with every purchase.

Updated over 2 weeks ago

Your Atlas Card comes with Mastercard® Zero Liability Protection—which means you're not responsible for unauthorized charges if your card is lost or stolen.

What to do if you see suspicious activity:

  • Contact Support right away in the Atlas app or at [email protected]

  • Act fast to ensure your account stays secure

  • Need to file a dispute? Reach out and we’ll guide you—see our Disputes article for full steps

FAQs

Q: What is Mastercard Zero Liability Protection?

A: It means you won’t be held responsible for unauthorized purchases made with your Atlas card.

Q: What if I see a transaction I didn’t make?

A: Pause your card in the app and file a dispute. You can also reach out to Support.

Q: How fast should I report fraud?

A: Right away—prompt reporting keeps you protected.

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