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Protecting your Atlas account

Keeping your Atlas account secure

Updated over a week ago

Your security matters. Here’s how to safeguard your Atlas account and personal info:

1. Use a Strong, Unique Password

  • Avoid common info (name, birthday, etc.)

  • Don’t reuse passwords from other accounts

  • Consider a password manager to store securely

2. Watch for Suspicious Activity

  • Check your transactions regularly

  • Report anything unusual in the app or to support

  • You can freeze or cancel your card anytime in the app

3. Stay Alert to Scams

  • Never share your password or codes

  • Don’t click suspicious links or attachments

  • Atlas will never ask for your login details via email or phone

4. Secure Your Devices

  • Keep your phone and apps updated

  • Use FaceID, a password, or fingerprint lock

  • Avoid public Wi-Fi without a VPN

5. Shop Safely

  • Use trusted sites and avoid high-risk categories (gambling, adult content, etc.)

  • Use single-use or trial cards for one-time purchases

FAQs

Q: What should I do if I think my account is at risk?

A: Pause or cancel your card in the app and contact Support right away.

Q: Does SmartPay pose any risk?

A: No—SmartPay uses secure bank connections. But you can postpone or disable it anytime in the app.

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