Keeping Your Atlas Account Secure
Your security is our top priority at Atlas, and we are committed to ensuring your account's and personal information's safety. To help you keep your Atlas account secure, we have put together this comprehensive guide with essential tips and best practices. By following these steps, you can significantly reduce the risk of unauthorized access and protect your financial well-being.
1. Strong and Unique Passwords
Creating a strong, unique password is the first line of defense against unauthorized access. Follow these guidelines for password security:
Use a combination of uppercase and lowercase letters, numbers, and special characters.
Avoid using easily guessable information, such as your name, birthdate, or common words.
Do not use the same password for multiple accounts.
Consider using a reputable password manager to generate and store complex passwords securely.
2. Regularly Monitor Your Account
Frequently check your account for any suspicious activity. If you notice any unfamiliar transactions or logins, take immediate action:
Report suspicious activity to Atlas customer support.
Change your password if you haven't already.
Don't wait for support. Cancel your card at any time directly in the app by clicking on My Cards, selecting the affected card, and toggling off transactions.
3. Be Wary of Phishing Attempts
Phishing scams involve deceptive emails, messages, or websites designed to trick you into revealing sensitive information. To avoid falling victim to phishing attempts:
Always verify the sender's email address.
Do not click on links or download attachments from suspicious emails.
Be cautious about sharing personal information, especially over email or text.
4. Keep Your Devices Secure
The security of your Atlas account also depends on the security of the devices you use to access it. Here's what you can do:
Keep your computer, smartphone, and other devices up-to-date with the latest security patches and updates.
Use a secure, encrypted Wi-Fi connection, especially when accessing your account in public places.
Install reputable antivirus and anti-malware software on your devices.
Ensure your cell phone has biometrics (like FaceID) or a password to open the phone.
5. Protect Your Personal Information
Never share sensitive account information, such as your password or credit card details, with anyone. Atlas will never ask for your password via email or phone call. If someone requests this information claiming to be from Atlas, report it immediately.
6. Avoid suspicious websites. Avoid Using Your Card on Suspicious Websites
Exercise caution when making online transactions. Avoid using your Atlas card on suspicious websites, such as those related to gambling, adult content, or other high-risk activities. Stick to reputable and secure online merchants to protect your financial information.
7. Use Atlas Single-Use Cards and Trial Credit Cards
For added security, consider using Atlas single-use cards and trial credit cards. Single-use cards automatically deactivate after one transaction, while trial credit cards close within 24 hours. These options are perfect for one-time or short-term purchases, ensuring your financial information remains secure.
By following these steps and remaining vigilant, you can help protect your Atlas account from unauthorized access and ensure the security of your financial information. If you ever have questions or concerns about your account security, don't hesitate to reach out to our dedicated support team for assistance. Your peace of mind is important to us, and we are here to help you every step of the way.