Your security is our top priority at Atlas. Here are essential tips and best practices to help protect your account and personal information:
1. Create Strong and Unique Passwords
Use a combination of uppercase and lowercase letters, numbers, and special characters.
Avoid easily guessable information, like your name or birthdate.
Don’t use the same password across multiple accounts.
Consider using a reputable password manager to securely store complex passwords.
2. Regularly Monitor Your Account
Frequently check for any suspicious activity.
Report unfamiliar transactions to Atlas customer support.
If necessary, change your password and cancel your card directly in the app by going to My Cards, selecting the affected card, and turning off transactions.
3. Be Wary of Phishing Attempts
Always verify the sender’s email address.
Don’t click on links or open attachments from suspicious emails.
Be cautious when sharing personal info via email or text.
4. Keep Your Devices Secure
Keep your devices updated with the latest security patches.
Use secure, encrypted Wi-Fi when accessing your account in public places.
Install reputable antivirus software on your devices.
Set up biometric security (like FaceID) or a password to lock your phone.
5. Protect Your Personal Information
Never share sensitive info (password, credit card details) with anyone.
Atlas will never ask for your password via email or phone. Report suspicious requests immediately.
6. Avoid Suspicious Websites
Be cautious when making online transactions.
Avoid using your Atlas card on risky sites, like those related to gambling or adult content. Stick to reputable, secure merchants.
7. Use Atlas Single-Use Cards and Trial Credit Cards
Consider using single-use cards (deactivate after one transaction) and trial credit cards (close within 24 hours) for one-time or short-term purchases. This ensures your financial info stays secure.
By following these tips, you can significantly reduce the risk of unauthorized access and protect your account. If you ever have questions or concerns, feel free to contact our support team—we’re here to help!
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