Need to temporarily lock your card? You can easily freeze or unfreeze your card anytime right in the app.
Follow these steps:
Open the Atlas app and go to the Card tab
Tap Physical & Virtual Card
Select the card you want to freeze or unfreeze
Toggle Freeze Card on or off
Additional option: Regenerate your card number
If you want to close your old card and get a new card number, tap Regenerate Card Number.
This deactivates your current card number immediately.
Any new transactions attempted with the old card number will be declined.
You will only be able to use the new card number moving forward.
Need help? Message Support in the app—we’re happy to assist.
FAQs
Q: Will freezing my card stop all transactions?
A: Yes—freezing your card stops new purchases or charges until you unpause it.
Q: Can I pause just one card if I have both virtual and physical?
A: Absolutely! You can freeze or unfreeze each card separately.
Q: Will pausing my card affect my account or credit?
A: Not at all. It’s just a safety feature—you can turn it on or off anytime