What is a pending transaction?
A pending transaction is something you’ve paid for, but the process isn’t finished yet. It happens while the store and your bank are still working together to complete the payment.
Why it matters:
Pending transactions might not always go through.
You can’t dispute a pending charge.
You can’t close your account if there’s a pending transaction.
How long does it take?
It usually takes 2-5 business days for a pending transaction to finish.
You’ll get emails when:
Your bank clears the payment.
It’s available in your account.
How to check pending transactions:
Go to the Home screen in your app.
Scroll down to Recent Transactions.
Please note: If you are looking to close your account all transactions need to be fully processed before you can close your account. Additionally, you cannot file a dispute that's in a pending status.