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Declined Transactions
Updated over a month ago

Why Was My Transaction Declined?
Your transaction might have been declined for different reasons.

  • To see why, check the Recent Transactions list under Credit Card in the app.

What Does the Popup About My Transaction Mean?
If you get a popup asking if you made a transaction, it’s a safety check.

  • We’re making sure you haven’t lost your card and the transaction is yours.

  • If you didn’t make it and it looks suspicious, you can report it right in the popup.

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