Uploading your ID

Troubleshooting your ID upload

Updated over a week ago

What forms of ID are acceptable to upload?

  1. US drivers license

  2. US passport

  3. US non-drivers license

Please note that all IDs submitted need to be valid, please double-check your expiry date prior to uploading.

I'm having trouble with my ID

If you are having trouble uploading your ID, here are a few tips:

  1. Ensure you have good lighting

  2. You are not taking a picture with multiple people in the background

  3. Ensure there is very little glare

You may also reach out to our support team at any time by opening your Atlas app and reaching out to support.

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