Accepted IDs
Make sure your ID is valid and not expired. Atlas accepts:
U.S. & U.S. Territories Driver License
U.S. Dept. Of Motor Vehicle Issued Identification Card
Native American Tribal Identification Card
Passport
U.S. Permanent Resident Card (I-551)
U.S. Passport Card
U.S. Refugee Travel Document (I-571)
Tips for a Successful Upload
Use a well-lit area with minimal glare
Lay the ID flat and capture the full image
Make sure it’s clear and not blurry
Avoid background distractions or other people in frame
Still having trouble? Message our support team through the Atlas app—we’re happy to help.
FAQs
Q: What if my ID is expired?
A: We can only accept valid, unexpired government-issued IDs.
Q: How fast is verification after upload?
A: Most IDs are verified within a few minutes. If there’s a delay, we’ll follow up.
Q: What if my upload keeps failing?
A: Try again in better lighting or update your app. If it still doesn’t work, reach out to support through the app.