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ATM Support
Updated over a month ago

Withdrawing Cash at ATMs with Your Atlas Card

Withdrawal Rules:

  1. How much can you withdraw?

    • You can only take out money that’s not part of your pending balance.

    • Example: If you have $100 available and $50 pending, you can withdraw $50 (not counting ATM fees).

  2. Does withdrawing affect your credit limit?

    • Yes, withdrawing lowers your spending limit.

    • Example: If your limit is $100 and you withdraw $10, your limit drops to $90 (not counting ATM fees).

  3. Withdrawal limits:

    • Daily limit: $500

    • Monthly limit: $1,000

Changing Your ATM PIN:

  • Open the app.

  • Tap the three dots in the Credit Card section.

  • Select Manage Cards, then Physical Card, and change your PIN.

Using ATMs with your Atlas card:

  1. Limits:

    • Daily limit: $500

    • Monthly limit: $1,000

    • The amount depends on your Available to Spend. Check this in the app’s Credit Card section.

  2. Fees:

    • Atlas charges a $2 fee for each withdrawal.

    • Some ATMs may add their own fees or have their own limits.

What if the ATM declines your transaction?

  • Check your balance in the Atlas app.

  • If you have enough money but it still doesn’t work, contact support and share your ATM receipt if you have it.

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