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ATM Support
Updated over a week ago

Withdrawing Cash at ATMs with Your Atlas Card

Withdrawal Rules:

Available Amount: Withdraw only the difference between your available balance and any pending balances.

Example: If you have $100 available and a pending balance of $50, you can request to withdraw $50. (This does not include acquirer fees charged by ATMs.)


Credit Limit Adjustment: Your credit limit decreases by the amount you withdraw. Example: If your spending power is $100 and you withdraw $10, it reduces to $90. (This does not include acquirer fees charged by ATMs.)


Withdrawal Limits: Maximum of $500 per withdrawal, with a monthly limit of $1,000.

Setting/Changing Your PIN:

Change your ATM PIN via the Atlas app: Click on the three dots of the 'Credit Card' section → Manage Cards → Physical Card.

ATM Withdrawal with Atlas Card:

  • Daily limit: $500

  • Monthly limit: $1000

  • The withdrawal amount is subject to your 'Available to Spend'. Check this in the Credit Card section on the Home page of the Atlas app.

ATM Accessibility and Fees:

  • Withdraw from any nationwide ATM.

  • There is a $2 fee for ATM withdrawals. Please note: ATM providers may charge additional fees. ATM owner-operators and merchants may have their own withdrawal limits and fees.

Troubleshooting ATM Withdrawals:

If an ATM declines your transaction, verify your account balance in the Atlas app. For issues with sufficient balance, contact support with your ATM receipt if available.

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