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ATM Support

Withdrawing Cash at ATMs with Your Atlas Card

Updated this week

Use your physical Atlas Card to withdraw cash—just keep a few things in mind.

What to know

  • Withdraw from your available balance
    You can only withdraw money that isn't pending.
    Example: If you have $100 available and $50 pending, you can withdraw $50 (before any applicable fees).

  • Withdrawals lower your spending limit
    Example: If your limit is $100 and you withdraw $10, your limit drops to $90 (before any applicable fees).

  • ATM withdrawal fee: $2.00
    Atlas charges a $2.00 fee per ATM withdrawal. The ATM operator may also charge their own fee. See our Cardholder Agreement for the complete list of fees.

  • Withdrawal limits

    • Daily limit: $515

    • Monthly limit: $1,030

Check your "Available to Spend" in the Card Details section.

How to change your ATM PIN

  1. Open the Atlas app and go to the Card tab

  2. Tap Physical & Virtual Cards, then select your Physical Card

  3. Select Update ATM PIN and follow the prompts

FAQs

Q: How much does an ATM withdrawal cost?

A: Atlas charges a $2.00 fee per withdrawal. The ATM operator may charge an additional fee.

Q: Why was my ATM transaction declined?

A: Make sure you have enough available funds. Still not working? Contact Support and share a receipt if you have one.

Q: Why can't I withdraw my full balance?

A: You can only withdraw what's in your available balance. Pending funds aren't accessible yet.

Q: How do I check how much I can withdraw?

A: Open the Atlas app, go to the Money tab, and review your Available balance.

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