Withdrawing Cash at ATMs with Your Atlas Card
Withdrawal Rules:
Available Amount: Withdraw only the difference between your available balance and any pending balances.
Example: If you have $100 available and a pending balance of $50, you can request to withdraw $50. (This does not include acquirer fees charged by ATMs.)
Credit Limit Adjustment: Your credit limit decreases by the amount you withdraw. Example: If your spending power is $100 and you withdraw $10, it reduces to $90. (This does not include acquirer fees charged by ATMs.)
Withdrawal Limits: Maximum of $500 per withdrawal, with a monthly limit of $1,000.
Setting/Changing Your PIN:
Change your ATM PIN via the Atlas app: Click on the three dots of the 'Credit Card' section → Manage Cards → Physical Card.
ATM Withdrawal with Atlas Card:
Daily limit: $500
Monthly limit: $1000
The withdrawal amount is subject to your 'Available to Spend'. Check this in the Credit Card section on the Home page of the Atlas app.
ATM Accessibility and Fees:
Withdraw from any nationwide ATM.
There is a $2 fee for ATM withdrawals. Please note: ATM providers may charge additional fees. ATM owner-operators and merchants may have their own withdrawal limits and fees.
Troubleshooting ATM Withdrawals:
If an ATM declines your transaction, verify your account balance in the Atlas app. For issues with sufficient balance, contact support with your ATM receipt if available.