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ATM Support

Withdrawing Cash at ATMs with Your Atlas Card

Updated over 2 weeks ago

Use your physical Atlas Card to withdraw cash—just keep a few things in mind.

What to know

  • Withdraw from your available balance
    You can only withdraw money that isn’t pending.
    Example: If you have $100 available and $50 pending, you can withdraw $50 (before any applicable fees).

  • Withdrawals lower your spending limit
    Example: If your limit is $100 and you withdraw $10, your limit drops to $90 (before any applicable fees).

  • Fees may apply
    See our Cardholder Agreement for a list of any applicable fees.

  • Withdrawal limits

    • Daily limit: $515

    • Monthly limit: $1,030

Check your “Available to Spend” in the Card Details section.

How to change your ATM PIN

  1. Open the Atlas app and go to the Card tab

  2. Tap Physical & Virtual Cards, then select your Physical Card

  3. Select Reset ATM PIN and follow the prompts

FAQs

Q: Why was my ATM transaction declined?

A: Make sure you have enough available funds. Still not working? Contact Support and share a receipt if you have one.

Q: Why can’t I withdraw my full balance?

A: You can only withdraw what’s in your available balance. Pending funds aren’t accessible yet.

Q: How do I check how much I can withdraw?

A: Open the Atlas app, go to the Money tab, and review your Available balance.

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