To keep your rent data accurate, Atlas may need to contact your landlord.
When do we contact your landlord?
We’ll reach out:
Once a year to confirm your lease details
If we can’t verify a rent payment (We’ll contact you first if there’s an issue.)
What landlord info do we need?
To confirm your lease, we’ll need:
For an individual landlord: Their full name, email, and phone number
For a property management company: The company name, main phone number, and email
Tip: Avoid listing front desk or leasing office staff.
Need help?
If you have questions or spot an error in your rent report or credit file, email us anytime:
FAQs
Q: What if I notice a credit report error?
A: Email us at [email protected] and we’ll help you review or file a dispute.
Q: Will my landlord be contacted without notice?
A: We’ll only reach out when needed—and we’ll give you a heads-up if there’s a problem verifying a payment.