Most users stick with virtual cards, but if you prefer a physical one, you’ve got options:
Become a payroll user
Upgrade to an annual membership
Reach out to support and request one
You can also make a deposit to increase your secured limit—we typically send a physical card automatically once a deposit of $50 is made.
If you're eligible for a physical card, you can track your physical card’s status on the Home tab of the app.
Once it arrives, activate it under Home > My Cards.
FAQs
Q: Who can get a physical card?
A: Anyone with an active membership is eligible to order one through the app.
Q: How long does delivery take?
A: Most cards arrive within 5 to 10 business days after ordering.
Q: What if my card gets lost or doesn’t arrive?
A: Just contact Support—we’ll help you reorder it.
Still need help? Go to Settings (top left corner with initials) → Help Center → Help Center (under Support Tools) → choose an option from Browse by topic, then tap "I still need help" to open a ticket.